Business hub

Our accessibility statement


We are committed to providing websites that are useable and accessible to everyone. We actively work to make sure our website is practical, helpful and available to people of all abilities.

If you have problems, or would like to make any suggestions to improve the site from an accessibility point of view, please get in touch with us:

Harry Dean - Digital Officer

Call on 01543 308820 or email

If you are visiting the district please visit our Accessibility page with information about Shopmobility and other useful information.


Lichfield District Council works in partnership with AccessAble, the UK's most popular and trusted source of accessibility information to provide up to date and accurate accessibility information available free of charge via the AccessAble website and mobile app.

How accessible this website is:

Accessible Content
Users should be able to:

· Access text alternatives for most non-text content

· Change the presentation of most content

· Navigate most of the site using only a keyboard

· Easily navigate, find content, and determine where they are

· Use different input modalities beyond a keyboard

· Read and understand text content

Known Limitations

We are aware of some limitations to the accessibility of our site:

· A group of check boxes or radio buttons is not enclosed in a field set.

· A heading level is skipped.

· Text appears to be a heading but is not a heading element.

· Adjacent links go to the same URL.

· A <noscript> element is present.

· Some areas have small text

· Video may not have synchronised captions

 WCAG 2.1 A - 
This website is partially compliant with this standard due to the following non-compliances:

· 1.1.1 - A form label is present but does not contain any content.

WCAG 2.1 AA - 
This website is partially compliant with this standard due to the following non-compliances:

· 1.4.3 - Some content has a low contrast ratio

 - This website is not compliant with this standard.

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording, braille or translated into another language, please email us or call 01543 308215.

We’ll consider your request and get back to you in five working days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Content that’s not within the scope of the accessibility regulations

Some PDFs hosted on our website are owned by third parties and some are not meet accessibility standards. The accessibility regulations do not require us to fix content that is owned by third parties.

What we’re doing to improve accessibility

We are continuously scanning our website for accessibility issues and fixing issues when we are able.

This statement was prepared on 1/08/22

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