VisitLichfield.co.uk is run by Lichfield District Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• change colours, contrast levels and fonts
• zoom in up to 300% without the text spilling off the screen
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader (including recent versions of JAWS, NVDA and VoiceOver

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

The scope of this statement

This accessibility statement applies to the VisitLichfield.co.uk website, which is managed by Lichfield District Council. It covers all pages within the Visit Lichfield domain that we directly create and maintain. It does not apply to third‑party platforms, services or embedded content that we do not control, including booking systems, maps, or external websites linked from our pages.

Compliance status 

Our websites are partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard due to the non-compliances and exemptions listed below.

Lichfield District Council is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018.

Non accessible content

The content listed below is not accessible for the following reasons.

Non-compliance with the accessibility regulations

• Some images do not have appropriate alternative text (WCAG 2.2 1.1.1)
• Some PDF documents are not fully accessible to screen readers (WCAG 2.2 1.3.1)
• Some interactive elements do not have sufficient keyboard focus indicators (WCAG 2.2 2.4.7)
• Some link text does not clearly describe its destination (WCAG 2.2 2.4.4)
• Some colour combinations do not meet contrast requirements (WCAG 2.2 1.4.3)
• Some form fields are missing labels or error messages (WCAG 2.2 3.3.1)
• Some of the hamburger menu is not accessible at 200% zoom (WCAG 2.2 2.1.1)
• Some of the links in the footer of the pages don’t have enough contrast when the  mouse hovers over them (WCAG 2.2 1.4.3)

We are working to fix these issues as part of an ongoing accessibility improvement programme.

At present, we are assessing whether fixing legacy PDFs and third party embedded content would be a disproportionate burden.

A full assessment will be published here once complete.

Content that’s not within the scope of the regulations

• PDFs and documents published before 23 September 2018 that are not essential to providing our services
• Third party content we do not control, such as embedded maps or booking widgets

What we’re doing to improve accessibility

We are carrying out:

• regular accessibility audits
• staff training on accessible content creation
• a programme to replace inaccessible PDFs with HTML pages
• ongoing fixes to navigation, contrast and keyboard access issues

Feedback and contact information

If you need information on this website in a different format, such as accessible PDF, large print, easy read, audio recording or braille, contact us. We’ll consider your request and get back to you within 10 working days.

Reporting accessibility problems

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact:

• Digital Team at Lichfield District Council

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018.

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Preparation of this accessibility statement

This statement was prepared on today’s date 2 February 2026.

This website was last tested on 2 February 2026. The test was carried out by Silktide