Accessibility Information For Visitors

This page has been designed to be useful to people visiting our city and district with limited mobility or additional needs.

 

City car parks with disabled bays

If you are a disabled blue badge holder you can park for free in disabled bays in Lichfield District Council owned car parks. The following city car parks have disabled parking bays and directions/maps are available from www.lichfielddc.gov.uk/carparkmap:

Bird Street (WS13 6AE) 8 spaces

Sandford Street (WS13 6TU) 2 spaces

The Friary (WS13 6QE) 21 spaces

Birmingham Road, next to Lichfield City railway station (WS13 6HP) 1 space

District Council House (WS13 6HP) 1 space WEEKENDS ONLY

Birmingham Road bus station (WS13 6HP) 2 spaces

Birmingham Road multi-storey (WS13 6HP) 10 spaces

Redcourt (WS13 6JW) 3 spaces

Lombard Street lower (WS13 6DW) 5 spaces

Lombard Street upper and outside (WS13 6DW) 4 spaces

Shaw Lane (WS13 7AG) 2 spaces

Greenhough Road (WS13 7AW) 2 spaces

Please note - Gresley Row Car park (WS13 6JE) Backcester Lane middle level (WS13 6JH) are privately owned car parks and there are charges for disabled spaces.

 

Shopmobility Service

Lichfield operates a Shopmobility service and hires out scooters and wheelchairs. Call  07779 333807 Tuesday - Saturday to book in advance.

 

Train arrivals and departures

For full details about Lichfield City station visit https://www.nationalrail.co.uk/stations_destinations/LIC.aspx   

For full details about Lichfield Trent Valley station visit http://www.nationalrail.co.uk/stations/ltv/details.html

 

Attractions

All of our attractions are committed to being as accessible as possible to everyone visiting our city and district.

However, due to the historic nature of some of our attractions, some parts are not fully accessible to wheelchair users or those with mobility problems.

Each of our attractions has their accessibility information, which includes information about toilets, changing facilities and more, listed on their individual website page. To find out more about each of our attractions visit the attractions page and click on the accessibility tab under the venue you are interested in visiting.

If you have particular needs, we recommend you contact the venue directly or call our visitor information team on 01543 308924 before visiting.

 

Accessible guided tours

From the Cathedral through to the National Memorial Arboretum, many of our attractions can offer specially designed guided tours for people with limited mobility, visual or hearing impairments. If you are interested in finding out more, we recommend you contact the venues you are interested in visiting directly.

Our Lichfield City Guides offer a range of guided walking tours throughout the city and can tailor some tours to meet individual requirements, including tours for people with visual or hearing impairments. To find out more and book a tour contact 01543 308210 or email aileen.beesley@lichfielddc.gov.uk

 

Accommodation

Our local hotels and bed & breakfasts are keen to offer a warm welcome to everyone visiting our city and district, and many have specially trained staff who can offer added advice and guidance to those with particular needs.

However, due to the historic nature of some of our local buildings not all of our accommodation may be fully accessible to everyone.

Many of our accommodation providers have their accessibility information listed on their individual website page. To find out more about visit the accommodation page and click on the accessibility link.

If you have particular needs, we recommend you contact the venue directly or call our visitor information team on 01543 308924 before visiting.

 

Shops, restaurants and cafes

Our local shops, restaurants and cafes are committed to offering a great service to everyone who visits them and many cater for people with particular needs – from particular dietary requirements, through to mobility issues.

However, due to the historic nature of some of local buildings not all of our shops, restaurants and cafes may be fully accessible to everyone.

If you have particular needs, we recommend you contact the venue directly or call our visitor information team on 01543 308924 before visiting.

Find out about local shops here.

Find out about local eateries at here.

 

Accessible and Changing Places toilets in the city

To view public toilets on a map with opening times and facilities please click here.  (Lichfield District Council website)

 

RADAR Keys

Lichfield Visitor Information centre sell RADAR keys. Keys cost £10 and are non-returnable, unless they damaged/faulty.

Any questions email info@visitlichfield.com or call the team on 01543 308924.

 

Equality Act 2010

Tourism businesses have obligations under The Equality Act, which replaced the Disability Discrimination Acts 1995 and 2005 (DDA) on 1 October 2010. This includes treating everyone accessing their goods, facilities or services fairly, regardless of their age, gender, race, sexual orientation, disability, gender reassignment, religion or belief, and guard against making assumptions about the characteristics of individuals.

We are constantly adding to and updating this page, and are keen to hear your thoughts and comments on how you would like us to add or enhance this page. Please email any comments to Emily Waldron, Senior Visitor Economy Officer, emily.waldron@lichfielddc.gov.uk